Privacy Policy

This Privacy Policy explains how Quantum Group Nigeria Limited ("QGNL" or "we" or "us" or "our") may collect, use, store, disclose or otherwise process your personal data including personal data provided when using our websites (QGNL websites) and describes the rights you have with respect to your personal data.

What information do we collect?

Personal Information

QGNL may process your personal data like name and contact details including e-mail, phone no, postal address for delivery etc., product you purchased and related details where such relevant personally identifiable information is required to be processed for legitimate QGNL purposes as follows, but not limited to:

Processing applications for products and services;
Providing products and services; (It is not feasible for an organisation to provide product / service without processing)
Monitoring and improving our website and its content;
Conducting market research and surveys with the aim of improving our products and services;
Sending you information about our products and services for marketing purposes and promotions;
Complying with applicable local or foreign law, regulation, policy, voluntary codes, directive, judgement or court order, as well as any contractual obligation pursuant to agreements between QGNL and any authority, regulator or enforcement agency or body or any request coming from said entities.
Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.

QGNL processes your personal data for the performance of the contracts/agreements concluded with you, compliance with applicable legal or regulatory obligations or QGNL legitimate interests to provide you with adequate and qualitative products and services and to prevent against any excessive risk. Where providing the data is optional, and you choose not to share personal data, features like personalisation that use such data will not work for you.

Access to Personal Data

Your personal data processed by QGNL will only be accessible by a limited list of recipients on a need to know basis or where required by law.

Our policy does not apply to third-party websites where our online advertisements are displayed, nor to linked third-party websites which we do not operate or control.

To the extent permitted by law, QGNL may record and monitor your communications with QGNL to ensure compliance with our legal and regulatory obligations and our internal policies.

Retention of Personal Information

Your personal data processed by QGNL are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal data are processed in line with legal, regulatory or statutory obligations.

At the expiry of such periods, your personal data will be deleted or archived to comply with legal retention obligations or in accordance with applicable statutory limitation periods.

How do we use the information?

Subject to applicable law, regulations and/or industry guidelines, you may have the right to invoke a data subject right in relation to your personal data being processed by QGNL.

QGNL may be allowed by law, in particular in case of excessive or manifestly unfounded request, to charge a fee for fulfilling your request, subject to applicable conditions.

QGNL shall provide information on action taken on a request pertaining to the Data Subject Rights without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests.

QGNL shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay.

To invoke your data subject rights, please use the data subject right request form or send an email to data protection officer (for contact details refer to the last section of this policy).

Finally, note that you are entitled to lodge a complaint with a competent Data Protection Authority where existing, concerning QGNL’s compliance with the applicable data protection laws and regulation.

Security

The security and confidentiality of your Personal Data is important to us and QGNL has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to the same standards as QGNL. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.

Social Media

QGNL operates channels, pages and accounts on some social media sites to inform, assist and engage with employees, vendors and clients/customers. QGNL monitors and records comments and posts made on these channels about QGNL in order to improve its products and services.

QGNL is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. QGNL is only responsible for its own use of the personal data received through such sites.

Third Party Websites

This site contains links to sites outside https://www.quantumgroupnigeria.com/ QGNL is not responsible for the privacy practices, the content, the authentic nature or safety of such other websites.

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal or non-personal information in accordance with their own privacy policies. This Privacy Policy does not apply to third party websites and we are not responsible in any manner for third party websites.

How do we protect your information?

We take appropriate measures to ensure that your information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

This site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. Unauthorised attempts to upload or change information (or otherwise cause damage to this website) are strictly prohibited.

Changes to this Privacy Policy

We reserve the right, at our discretion, to change, alter, modify, add, or remove portions from this Privacy Policy at any time so you are encouraged to review this Privacy Policy from time to time.

Who to Contact

If you have any questions or not happy with use of your data or want to provide some feedback, do so by visiting our Contact Information Page on the website (Click on the link mentioned below)

https://www.quantumgroupnigeria.com/contact.php